As Black Friday and Cyber Monday approach, retailers are gearing up for what is predicted to be a holiday season worth around $214 billion in e-commerce sales. They are not alone in making special preparations: In the cyber criminal underworld, hackers are looking to use the influx of limited-time offers to incite a sense of urgency and lure victims with phishing emails disguised as Black Friday deals.
And as the holiday season draws nearer, another familiar attack vector threatens to dampen the festive cheer. With security teams enjoying well-earned breaks, upcoming public holidays present the perfect opportunity for ransomware attackers to strike. We covered this topic in detail earlier this year, and over the Fourth of July bank holiday weekend, the largest ever ransomware attack wreaked havoc across the world, affecting up to 1,500 organizations.
With sophisticated festive phishing and the recent well-documented surge in ransomware, the stage is set for this holiday season to be one filled with cyber disruption. Security teams need all the help they can get to face this year’s “hacking season” with best-in-class technology that keeps a watchful eye over the digital enterprise 365 days a year.
Attacks know no boundaries
Most of us tend to use personal email addresses for our holiday shopping, but in an era of remote and hybrid working, this can easily have knock-on effects, granting attackers a backdoor into the corporate sphere. The pandemic has seen a greater number of organizations focused on enabling remote and flexible working in whatever ways possible to “get the job done.”
BYOD (bring your own device) has seen a surge in popularity to enable flexible working, increase efficiency, reduce costs and give employees the opportunity to use information technology (IT) they feel comfortable with.
From a digital perspective, this has led to increasing convergence of our personal and professional lives. Phishing emails that target personal email accounts – often using more relaxed email security measures – therefore put organizations at risk. Malicious executable files may grant an attacker access to the device, and from there, they can pivot into corporate activity and infiltrate an organization through a single careless employee.
It’s not just BYOD users who are at risk. Despite the warnings, password reuse continues to be widespread, meaning a successful credential-grab on a personal account can potentially give attackers the keys to a wide range of corporate accounts, whether it’s Microsoft 365 or any number of other internal systems.
A longer holiday calendar expands the attack calendar surface
This year, disruptions in the global supply chain are already causing shipping problems and delays. In response, retailers like Best Buy are offering special deals well ahead of Black Friday and Cyber Monday with the price promise that they’ll refund the difference should the price drop farther on the day itself.
This extends the time period in which these offers are promoted, and thereby the attack “calendar” surface, gifting attackers an extra few weeks through which to launch seasonal scams.
And we know from experience that attackers can get creative, not only with emails disguised as Black Friday offers and promotions, but also with spoofing attacks posing as delivery firms or other third-party logistics suppliers. They will try anything that might induce a click on a link or attachment.
Hackers won’t take Cyber Monday off
During public holidays, IT and security teams drastically reduce in size. Attackers know this, and it no longer comes as a surprise when some of the largest cyberattacks of the year are detonated during this time. Adopting reliable autonomous security, and in particular autonomous response, has never been more important in ensuring organizations stay protected.
With opportunistic hackers looking to spoil the holiday season for some quick returns, we cannot rely on human teams alone. Human beings are fallible: They get tired, they need breaks and they get complacent. One simple misconfiguration can leave an unprotected device exposed to the internet, opening up the wider digital ecosystem to attack.
Breaches are inevitable, and organizations are no longer throwing all their resources into stopping an attacker from getting inside. The focus is increasingly shifting to being able to spot their behavior once they do get in, and taking autonomous action at machine speed to minimize cyber disruption.
Self-learning artificial intelligence (AI) does exactly this, learning every user and device in the organization from the ground up, without relying on static rules or signatures, and with no pre-conceptions of what constitutes a “threat.” Unlike humans, the technology works around the clock, without needing breaks or unwinding as the year draws to an end.
And, crucially, it takes action on behalf of security teams, and can often respond to ransomware in under 10 seconds, minimizing disruption and saving teams from facing the new year with a lengthy and costly incident clean-up.